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network and phones

Telephone Services

Incident Repair

Important: Please turn off your pop-up blocker before submitting your Athens Campus Incident/Repair request. Failure to do so will block submission of the ticket. Upon submission, you should see a confirmation message (after the print options window). If you do not see the confirmation message, your ticket has not been successfully submitted.

To report a telephone incident/repair

  • For an Athens Campus (G3r) line, fill out and submit an Incident/Repair Ticket on the Athens Campus (G3r) Incident/Repair Request form.
    • These numbers generally begin with 542, however, there are some numbers that begin with 583 and 227.
  • For an AT&T Centrex line (Non-Athens Campus), please call the GTA Service Desk toll free at 877-482-3233 and select option 7.
    • These are numbers that do NOT start with 542
  • If you do not know whether the telephone line is Athens Campus (G3r) or AT&T Centrex, please call Telephone Services at 706-542-6962.