Enterprise Information Technology Services Press Release
The University of Georgia
Athens, Georgia

Monday, July 10, 2006

WRITER: Bert DeSimone, 706/542-5110, bert@uga.edu
CONTACT: Judy Howell, 706/542-6962, jhowell@uga.edu

Georgia Technology Authority establishes new system for reporting telephone services repairs effective July 24, 2006

The implementation date of July 24, 2006, has been delayed indefinitely. Please continue to report telephone outages and repair problems to the local GTA Regional Office (706-542-5221).

ATHENS, Ga.— The UGA Office of Telephone Services, a unit within Enterprise Information Technology Services, has been informed that the Georgia Technology Authority (GTA) has established a new process to report telephone outages and repairs. This change directly affects UGA telephone users.

UGA departmental telephone representatives and others needing to report telephone repair problems may also send and email to CommandCenter@gta.ga.gov.

"The toll-free number is strictly for repair calls," said Howell. Requests for new telephone services should be handled as they have it the past (see eits.uga.edu/telephone).

Please direct questions regarding this change to the UGA Telephone Services Office, 706 542-6962.

About EITS
Enterprise Information Technology Services (EITS) is committed to providing information technology resources and services in support of the mission of the University of Georgia as articulated in the overarching strategic plan for the University. Under the leadership of the University's Chief Information Officer, EITS executes its mission via eight core initiatives: strategic planning and governance, instructional technology, research computing, client support, information security, outreach and partnerships, business operations and administrative applications, and infrastructure support. For more information, please visit the EITS Web site: www.eits.uga.edu.