Enterprise Information Technology Services Press Release
The University of Georgia
Athens, Georgia

Friday, May 11, 2007

WRITER: Bert DeSimone, 706/542-5359, bert@uga.edu
CONTACT: EITS Help Desk, 706/542-3106, helpdesk@uga.edu

EITS Help Desk hours extended in continued customer service improvement initiative

ATHENS, Ga.— The EITS Help Desk will remain open an additional two hours, Monday through Thursday, beginning June 11, 2007. Telephone assistance will now be available until 9 p.m. on these days.

The complete telephone-assistance schedule is as follows:

Monday - Thursday: 8 a.m. - 9 p.m.
Friday: 8 a.m. - 6 p.m.
Saturday - Sunday: 1 p.m. - 7 p.m.

Telephone assistance from the EITS Help Desk is available by calling 706-542-3106. Those calling outside these hours may leave a message and a Help Desk consultant will respond as soon as possible.

Those needing assistance may also contact the EITS Help Desk via email (helpdesk@uga.edu) at any time.

Walk-in assistance is also available Monday through Friday, 8 a.m. to 5 p.m. The EITS Help Desk is located in the Computer Services Annex, corner of Cedar Street and East Campus Road, building 1130 on the UGA campus map ( http://www.camplan.uga.edu/maps.html).

About EITS
The Office of the Chief Information Officer and Enterprise Information Technology Services (EITS) are committed to the mission of UGA as a land-and-sea-grant institution where academics come first and the research extensive university community encourages research efforts at the undergraduate and graduate levels. To that end, under the direction of the University´s Chief Information Officer, EITS endeavors to provide a robust, reliable, and secure information technology infrastructure, maintain essential production services, and offer world-class support. For more information, please visit the EITS Web site: www.eits.uga.edu.