Enterprise Information Technology Services Press Release
The University of Georgia
Athens, Georgia

OCIO > EITS > Press Releases

Thursday, October 16, 2008

CONTACT: EITS Help Desk, helpdesk@uga.edu

UGAMail users encouraged to check junk mail folders frequently for legitimate email

ATHENS, Ga.— The EITS Help Desk has received an increase in calls regarding email from Gmail, Facebook, Yahoo, and other popular sites being sent to junk mail folders. It has been determined that emails from these sites are receiving higher-than-normal spam scores, thus sending the emails to junk mail folders.

All UGAMail users are encouraged to check their junk mail folders frequently. EITS is working closely with UGA's email vendor to resolve the issue as quickly as possible.

Important Note: Email sent to junk mail folders is automatically deleted after 9 days. All UGAMail users should check their junk mail folders as soon as possible.

About the Office of the CIO and EITS
The Office of the Chief Information Officer and Enterprise Information Technology Services (EITS) are committed to the mission of UGA as a land-and-sea-grant institution where academics come first and the research extensive university community encourages research efforts at the undergraduate and graduate levels. To that end, under the direction of the University´s Chief Information Officer, EITS endeavors to provide a robust, reliable, and secure information technology infrastructure, maintain essential production services, and offer world-class support.