IMAP- Microsoft Entourage (Macintosh)

UGAMail
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SSL is a security option for use with the UGAMail system, and we encourage you to use SSL whenever possible. However, problems are being reported with inbound SSL (most notably when automatically copying mail to the Sent Folder). If you experience any problems when sending mail, try disabling the inbound SSL setting.

If you would like to read your email mail with Entourage, you will need to follow these instructions to configure it properly.

Step 1

Launch Entourage and pull down the Tools menu, then select Accounts. You should now see the Accounts screen.

Step 2

Click the New button to create a new e-mail account. The Account Setup Assistant will help you configure the account. Type in your name as you would like for it to appear on your e-mail. Click the triangular arrow in the lower right hand corner of the dialog box to go to the next step.

Step 3

On the Account Setup Assistant for Internet E-Mail Address screen, select the option, "I already have an e-mail address that I'd like to use" and type in your e-mail address: myid@uga.edu. Click the next arrow.

Step 4

The Account Setup Assistant for E-mail Server Names screen is an important panel to fill out correctly.

  • On the line that asks "My incoming mail server is a(n)" select IMAP.
  • In the text field that reads "Incoming mail (POP, IMAP) server." type email.uga.edu.
  • In the final text field that reads "Outgoing mail (SMTP) server." type email.uga.edu and click the next arrow.

Step 5

On the Account Setup Assistant for Internet Mail Logon screen, type in the user name part of your e-mail address in the Account ID text field. For security purposes, we recommend leaving the password field blank and do not check the Save password option. Click the next arrow.

Step 6

On the Account Setup Assistant for Congratulations screen, type in a friendly name for your account, such as JDOE@UGA in the Account name field. Checkmark the 'Include this account in my schedule' box. Click the Finish button. You will be returned to the Accounts dialog box.

Step 7

In the Accounts dialog box, doubleclick on the account you just created. Under the Account Settings tab, in the Receiving Mail section, select the "click here for advanced receiving options". Then checkmark the box that says "This IMAP service requires SSL" and exit the box.

Step 8

Back in the Accounts dialog box, look for the Sending Mail section, and select the "click here for advanced sending options. Then checkmark the box that says "SMTP service requires SSL" and leave everything else blank. Now exit the little box, and you'll be back at the Edit Account dialog box. Close this box and you will be ready to process your email.

Step 9
For all your new folders to appear in the Folder List, you may need to Subscribe the new folders. To do this:

Do a View, Go To, Mail to display the Mail window. If you do not see the Folder List on the left side, do a View, and be sure Folder List has a checkmark in front of it. Select your account and point the arrow in front of it downwards.

Step 10

If there are any folders on the right side that are not in the Folder List on the left side, click in the right side and highlight the ones you want and select the Subscribe icon at the top of the window. Or you can click in the right side, do a Select All, then use the Subscribe icon.

You must have the folders listed on the left side if you wish to see their contents.

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