UGAMail: Anti-SPAM Tools

UGAMail provides the user with a suite of tools to help with keeping SPAM out of your Inbox. These tools are accessible from UGAMail Webmail.

• Junk Mail Filter - UGAMail has a built in pre-configured Junk Mail Filter. Make sure that your Junk Mail Filter is enabled.
• Allowed Senders List - Enter a list of domains or specific addresses that should never be treated as Junk Mail.
• Blocked Senders List - Enter a list of domains or specific addresses that should be treated as Junk Mail.
• Allowed Mailing Lists - Enter a list of domains or specific addresses of LISTSERVs which should never be treated as Junk Mail.
• Message Filters - UGAMail gives the user the ability to create and define additional mail filters based on many parameters.

All of these tools require that your JUNK MAIL FILTER is enabled, so begin by turning your JUNK MAIL FILTER "on."
Detailed instructions for using each of these tools is located in the UGAMail Account Management Options Help.
Contact the EITS Helpdesk for additional help. http://www.eitshelpdesk.uga.edu.

Junk Mail Filter

All users automatically have the Junk Mail Filter pre-configured and ready to use, however, you should confirm that your Junk Mail filter is enabled with the settings outlined below.

From UGAMail Webmail, select OPTIONS --> JUNK MAIL CONTROL ---> JUNK MAIL FILTER.

• SELECT A FILTER CONDITION
  • Select Normal (Junk Mail only): Only system-identified Junk Mail is subject to your specified filter action.
• SELECT A FILTER ACTION
  • Select Move to the junk mail folder (default and preferred): Matching messages are moved to your junk mail folder.

  • Select Do not apply any more filters to this message if action is taken: If the message qualified for action by the Junk Mail filter, any filters in order below the Junk Mail filter are not applied. Once you have created your filter, click OK

  

Once a piece of mail is placed in the Junk Mail folder it is given a time stamp. If the mail remains in the Junk Mail folder for nine days it is automatically deleted. Mail can be copied/moved from the Junk Mail folder to other folders on your account. Since the messages in the Junk Mail folder count towards your user quota, it is advisable to delete unwanted messages regularly rather than waiting for the system to delete them after nine days.

It will also be important to monitor the Junk Mail folder to avoid losing mail that you really intended to get. For example, if you subscribe to any electronic newsletters from various web sites the newsletter quite possibly will get a high enough score to be placed in the Junk Mail folder. To avoid this potential problem you can construct your personal Allowed Senders List with this in mind.

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Allowed Senders List

Each user has control of their own personal ‘Allowed Senders List ’. The user enters a list of domains or e-mail addresses to accept mail from. Mail from a sender on the Allowed Senders List is never acted on by the junk mail filter.

From UGAMail Webmail, select OPTIONS --> JUNK MAIL CONTROL ---> Allowed Senders LIST.

Allowed Senders List - Detailed Instructions.

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Blocked Senders List

Each user has control of their own personal ‘Blocked Senders List ’. The user enters a list of domains or e-mail addresses whose mail should be treated as junk mail. Mail from a sender on the Blocked Senders List is treated as junk mail and will be automatically placed in the junk mail folder. In order for the Blocked Senders List to work, you must have the system pre-configured Junk Mail Filter turned on.

From UGAMail Webmail, select OPTIONS --> JUNK MAIL CONTROL ---> BLOCKED SENDERS LIST.

Blocked Senders List - Detailed Instructions.

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Allowed Mailing Lists

Each user has control of their own personal ‘Allowed Mailing Lists List ’. The user enters a list of LISTSERV domains or LISTSERV e-mail addresses whose mail should not be treated as junk mail. In order for the Mailing List Exceptions List to work, you must have the system pre-configured Junk Mail Filter turned on.

From UGAMail Webmail, select OPTIONS --> JUNK MAIL CONTROL ---> Allowed Mailing Lists.

Mailing Lisit Exceptions List - Detailed Instructions.

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Mail Filters

Each user has the ability to create specific filters to sort their mail in additional ways. You can create filters to send additional mail to your Junk Mail Folder, or to send certain emails to a folder other than your Inbox.

Your Allowed Senders list is not exempt from any Message Filters that you create yourself, so if you are creating additional filters to remove Junk Mail from your Inbox, start by looking at our Example 1 below.

Example 1: Creating a Mail Filter that's tougher on SPAM than the default Junk Mail Filter.

Example 2: Creating a Mail Filter based on certain words in the SUBJECT line of an email message.

Example 3: Creating a Mail Filter to sort mail from a particular sender to a different mailbox than your INBOX.

Example 4: Creating a Mail Filters to Forward your Mail.

In order to keep from forwarding SPAM and Junk Mail received at your UGAMail account to another email server, you should follow the following instructions in setting up a set of Message Filters to forward your mail rather than using the built-in forwarding abilities of UGAMail Webmail.

Complete details and Mail Filter options.

From UGAMail Webmail, select OPTIONS --> MESSAGE FILTERS.

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