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Prepare for Spring Network Maintenance on March 3

December 15, 2023

Friday, December 15, 2023 EITS will conduct a network maintenance that will result in periodic, intermittent outages of campus Internet access and campus information systems on Sunday, March 3, 2024, from 6 a.m. until midnight. If you are aware of activities planned during this maintenance that you anticipate will be impacted and would like assistance […]

Fresh look and feel coming to EITS Help Desk Service Catalog

December 6, 2023

Wednesday, December 6, 2023 In December, EITS will migrate our service catalog, where our help desk ticket forms are hosted, to a new client portal at eitshelpdesk.uga.edu. This is the same client portal that hosts the EITS Knowledge Base, which was launched in the spring. This migration includes a clean-up of old and unused ticket […]

Work continues on more than $1M in wifi upgrades

December 5, 2023

Tuesday, December 5, 2023 Work is underway on more wireless upgrades in academic buildings and student housing across the Athens, Buckhead, and Griffin campuses. These upgrades are part of EITS’s work to continuously improve Wi-Fi connectivity and coverage to support teaching, learning, and student life. The $1.2 million a year project, funded by Student Technology […]

Decommission of web standard hosting set for 2024

Tuesday, December 5, 2023 Web Standard Hosting, the free web hosting service for UGA-affiliated departments and student organizations will be sunset in 2023 and decommissioned in 2024. Accounts that were unresponsive during this process and have been inactive for 2 or more years were deactivated on December 1. Over the next months, the Systems Engineering […]

New Deleted Items Policy for UGAMail Effective February 1, 2024

November 30, 2023

Thursday, November 30, 2023 Microsoft has announced new storage limits for its academic customers. In the coming year, some UGA account owners may see changes to the available storage limits in their Office 365 accounts. To help UGA account owners maximize their storage, effective February 1, 2024, EITS will implement a new 30-day deletion policy […]

2023 State of Technology highlights improvements in research IT, academics and student digital life

November 16, 2023

Thursday, November 16, 2023 Students, faculty and staff at the University of Georgia can expect continued improvements in the areas of research IT, academics and digital student life, and at the university system level, a new unified enterprise resource planning system is on the horizon, Dr. Timothy M. Chester said during his annual State of […]

Changes to Microsoft Storage for OneDrive, UGAMail

November 14, 2023

Tuesday, November 14, 2023 Microsoft has announced new storage limits for its academic customers. In the coming year, UGA account owners will see changes to the available storage limits in their Office 365 accounts. How does this affect me? Departmental, affiliate, applicant and retiree accounts Effective February 1, 2024, OneDrive storage for these accounts will […]

Graduating soon? Here’s how long you keep your MyID, UGAMail

November 13, 2023

Monday, November 13, 2023 To ensure the continued security of the UGA network and prevent unauthorized access to the network, EITS regularly disables accounts of students who have left the university. Student MyID accounts are disabled approximately a year after the student has graduated or left UGA. When these accounts are disabled, students lose access […]

UGA Boyd Data Center Maintenances January – February 2024

November 10, 2023

Friday, November 10, 2023 Boyd Data Center UPS maintenance activities rescheduled: Due to manufacturing issues, the Boyd Data Center UPS maintenances scheduled for October 14, October 28, and November 18 have been rescheduled.  Future dates for this project are listed below.  Those who have questions should contact either Jeff Teasley at [email protected] or Chris Fleming at [email protected]. EITS will […]

2023 State of IT Address to return In-Person

October 20, 2023

Friday, October 20, 2023 Information Technology has proven to be critical to the University’s ability to continue its teaching, research, and service missions during the past two years.  As a part of our continued efforts to evolve and improve services, Dr. Timothy M. Chester, Vice President for Information Technology, will give the annual State of […]