Frequently Asked Questions
How do I get cable TV in my room or apartment?
- All student rooms and apartments are equipped with an active University Cablevision outlet. The service is included as part of the Housing fee and there is no additional cost. Using a standard coaxial cable (also called an RF cable), connect your television to the wall outlet
- If you have a cable-ready TV you must program it to recognize all of the University Cablevision channels in order to see them all. Follow the instructions that come with your television.
- You may have to manually switch your television over from "antenna" or "broadcast" to "CATV" or "Cable." This can be done using the menu screen on your television accessible with your original TV remote. Universal remotes often cannot perform this function.
- If you are using an older, non cable-ready TV that only receives channels 2-13, you will have to acquire a VCR or converter box to use as your tuner, if you wish to see the other channels. Connect the VCR or converter box to the University Cablevision wall outlet with one length of coaxial cable and then connect this to your television with another length.
I only receive channels 2 - 13. Why?
Your TV probably needs to be programmed. Try running setup with your remote control. All TVs are different but typically, you will need to: press the "menu" button remote this will display "on screen programming" select "channel set up" or "set up" make sure it is set on "cable" or "CATV" (as opposed to antenna or air). Once it is set to "cable", you will need to run the "auto program" or "auto memorize" function. Auto program will scan all the channels. It takes a minute or so and will go up to about 120. It will stop when it is done. Your TV should now have all University Cablevision channels.
I do not receive a clear picture. Who do I contact?
First, check the cables and cable connections. You may not be making good contact or need a new cable wire (Reconnect cable wire or replace it). If this does not work then try your TV in another resident's room. If it works there, your outlet may not be activated. (Contact the Help Desk at 706-542-3106 to have the outlet activated).
I live in Mary Lyndon Hall. Where is the active CATV outlet?
It is located with the Data port.
I live in Family & Graduate Housing on Rogers Road. Where is the active CATV outlet?
To the right or left of the window on the same wall.
I live in Brandon Oaks. Why can't I get CATV in the master bedroom?
Due to design constraints, the only active CATV outlets in Brandon Oaks are in the living room and the smaller bedroom.
I cannot see all the channels on my TV. What should I do?
Is the incoming jumper cable snugly connected to the wall plate and your TV? DO NOT over tighten — finger tight will do.
If you have a cable-ready TV you must program it to recognize each of the active University Cablevision channels or you will not be able to see them all. Follow the instructions that came with your TV.
Most TV's have a menu function accessible by using your original TV remote. Universal remotes often cannot perform this function. Typically, you will go to the main menu screen and select "auto-program" or "program" to allow your TV to recognize each of the active channels.
If you are only receiving the lower channels, you may have to manually switch your television over from "antenna" or "broadcast" to "CATV" or "Cable." This can be done using the menu screen on your television accessible by using your original TV remote. Once the switch is made, you will again have to go back and program in the active University Cablevision channels. See above.
If you are still only receiving the lower channels, you may have an older TV set that is not cable-ready. If this is the case you will have to purchase a converter box capable of receiving all channels. You can use a cable-ready VCR as a converter box and run the signal from your wall plate through the VCR to the TV.
I just installed a game system and now some of the channels are fuzzy - what is causing this?
Game systems usually come with a device that is connected inline with the coaxial cable connected to the wall. These devices are usually not properly shielded and insert interference onto some of the channels, most notably channels above 60. Try removing this device when the game system is not in use to improve reception, or replace the device with a newer model.
May I order additional premium channels or pay-per-view events?
At this time we are unable to provide additions to the over 100 provided channels. Pay-per-view events are also not available in the residence halls.
How do I publicize my event on University Cablevision? / How do I get my instructional programming aired on University Cablevision? / How do I get my original programming aired on University Cablevision?
For more information please contact one of the following:
The Center for Teaching and Learning in association with the Georgia Center, University Public Affairs, and the Grady College provide programs that are seen on The University Channel on both the Charter Cable system in the Athens area and on University Cablevision on channel 15. The channel airs live and taped University events, provides information of interest to University students, staff and faculty, carries live and taped instructional programming and airs segments of the nationally televised Classic Arts Channel and the Annenberg CPB Channel. Most of the programming is repeated several times each day. For more information, call 706-542-1582.
Residence Halls Studio is programmed by the Residence Hall Association primarily for on campus students and includes current movies, campus information and original programming.