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This page organizes information by topic and will link together documents, presentations, reference materials, frequently asked questions on specific topics. Additional topics will be added.

A

Access Services - Access Services is a unit within the Operations and Infrastructure Systems Group, whose function is to facilitate Campus Wide Access (CWA) to the University administrative systems developed for the VP for Finance and Administration and the VP for Student Affairs.

Athena - Athena is the student information system that includes class registration, financial aid, student records and more

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B

Boyd Data Center -The ultimate goal of the Boyd Data Center personnel is to provide the highest possible quality of central computing support for the University of Georgia user community.

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C

Cable TV - University Cablevision provides entertainment, education, news, sports, and international programming to support the overall collegiate experience of students living on campus as well as the academic and continuing education needs of UGA.

Client Technology Support (CTS) - Client Technology Support (CTS) is a campus-wide unit dedicated to providing UGA students and staff with access to UGA-shared computing services through open-use, instruction, and specialized computer labs.

Cost Recovery Services - EITS provides service offerings tailored to the unique needs of UGA departments.

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D

Digital Certificate Program -Request digital certificates through the BoR Certificate Program.

Document Management - Nolij Web and Content 7 are document imaging and management solutions for higher education institutions.

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F

File Storage - Institutional File Storage (IFS) Services. EITS offers several affordable options for UGA units interested in file storage solutions that can be mounted on a desktop.

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I

Identity Federation - Identity Federation is a single sign-on service that makes it easier for UGA students, faculty and staff to access online resources that require authentication with approved partners outside of the University. By using Identity Federation with approved partners, UGA users can use their MyID and password to authenticate to non-UGA websites.  

Information Security - The Office of Information Security manages security policies and awareness, administers security tools and technology, and responds to computer security incidents at The University of Georgia.

IP Address Management - EITS has resources to help University departments and unit-level technical professionals manage their IP addresses.

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L

Listserv - Listserv is an email management service that allows students, faculty, staff and others outside the University to collaborate and share information with large groups of people. UGA students, faculty and staff can create lists and edit lists for their classes, projects or interest groups among subscribers.

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M

Mobile App -The official UGA Mobile App brings together several key services on campus into a single place available at your fingertips.

MyID - The UGA MyID is the sign-on name that students, faculty, and staff use to access a wide range of online services at UGA.

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N

Network Information - EITS Network Infrastructure and Services provides a wide range of network technical support and services.

Network Support Partnership - The Network Support Partnership provides a pricing model for UGA departments seeking network support services from EITS.

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O

OmniUpdate - OmniUpdate is a content management system (CMS) available to UGA colleges and units for their UGA-affiliated websites.   

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P

Policies - The Office of Information Security maintains several policies related to the use of computers and information at the University of Georgia.  

Portal - The UGA portal is a single web location (or address) which provides access to the web-based services and information most important to you. 

Printing Kiosks - WEPA (Wireless Everywhere. Print Anywhere.) allows students, faculty and staff to print their documents from computers, mobile devices, and USB flash drives to a print kiosk on campus. Cloud technology stores print jobs for 96 hours until students can retrieve them from any one of the print kiosks on the UGA Athens campus.

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Q

Qualtrics - Qualtrics is a site-licensed survey tool available to all faculty, staff and students at UGA.

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R

Research Computing - The mission of the GACRC is to provide leadership for, and support of, world-class research computing and communications resources that enhance the productivity of researchers. Research IT -A number of Research IT services are available to the UGA research community including data management planning, computing services, storage and backup services, and archives.

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S

Single Sign-On (UGA SSO) - A new single-sign-on authentication service, called UGA SSO, will be available July 20, 2019. This new authentication service for UGA-provided websites will eventually replace other authentication services, including the Central Authentication Service (CAS), Lightweight Directory Service (LDP) and Identity Provider (IDP).

Software - Student Technology Support - STS is small group of part-time student workers who under the guidance of EITS staff provide Internet connection support for UGA students in the Residence Halls, Family Housing units, and PAWS wireless access locations.  

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T

Telephone Services -The University of Georgia Office of Telephone Services coordinates telephone service for all units on campus. We maintain e-Billing information for University Departments.

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U

UGAMail - UGA's email and calendar system, powered by Microsoft's Office 365, features robust online communication capabilities including email and integrated calendar.  

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V

Video Conferencing - Video conferencing is an option for UGA students, faculty and staff to conduct virtual meetings with multiple people.

vLab - Remotely access lab software "anywhere, anytime" via a web browser on any device.

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W

Web Hosting - UGA Web Hosting's Standard Edition offers a powerful, secure, multi-tier environment. Professional sites can be developed and tested before being deployed into production. Scripts run more securely than ever before. An array of web servers provides fault tolerance.  

Wireless Network -UGA's preferred wireless network for all students, faculty and staff with a valid MyID is PAWS-Secure, which is available throughout campus. Guests without a MyID may use another wireless network called UGA_Visitors_Wifi.

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