This is an overview of the features of the Bronze, Silver and Gold NSP Support Levels.
It starts out with a basic primer on the layout of the network in a building and explains
some of the technical terms that are used within the various documents associated
This overview also gives a rudimentary description of the differences between the
Bronze, Silver and Gold Support Levels. Please see the Service Level Agreements for
each level for detailed information.
Components of the Network
- Fiber cable — Connects the building to the outside network
- EITS edge network switch/router — This distributes the outside network to the departmental switches. EITS supports
this device regardless of the NSP support level.
- MDF — The room in which the EITS network router/switch is located. This is the entry point of the network into the building.
- Departmental switch — The network is fed to this switch by the EITS edge network switch/router. Departmental
switches link computers and other networked devices to the network via network drops
into each room in the building.
- IDF — The room containing departmental switches fed from the MDF. There are usually multiple
IDF rooms in a building. The departmental switches provide network connectivity for
the computers and other networked devices in the building.
- Fiber — Connects the switches in the building
- Network drops — These run from the departmental switch(es) to the network outlets in each room.
This is where computers and other networked devices plug into the network.
Diagrams of the network components