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Network Support Partnership


This is an overview of the features of the Bronze, Silver and Gold NSP Support Levels. It starts out with a basic primer on the layout of the network in a building and explains some of the technical terms that are used within the various documents associated with NSP.

This overview also gives a rudimentary description of the differences between the Bronze, Silver and Gold Support Levels. Please see the Service Level Agreements for each level for detailed information.

Components of the Network

  • Fiber cable — Connects the building to the outside network
  • EITS edge network switch/router — This distributes the outside network to the departmental switches. EITS supports this device regardless of the NSP support level.
  • MDF — The room in which the EITS network router/switch is located. This is the entry point of the network into the building.
  • Departmental switch — The network is fed to this switch by the EITS edge network switch/router. Departmental switches link computers and other networked devices to the network via network drops into each room in the building.
  • IDF — The room containing departmental switches fed from the MDF. There are usually multiple IDF rooms in a building. The departmental switches provide network connectivity for the computers and other networked devices in the building.
  • Fiber — Connects the switches in the building
  • Network drops — These run from the departmental switch(es) to the network outlets in each room. This is where computers and other networked devices plug into the network.

Diagrams of the network components

This building diagram shows the Fiber Cable (in green), the MDF, and the IDF.

This building diagram shows the EITS edge network switch/router (in green), the fiber (in blue), and the Departmental switches (in blue).

This building diagram shows the Network drops (in blue).