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UGA vLab

archpass duo for vlab

To log in to vLab on most devices, you’ll need to use ArchPass Duo, UGA’s phone-based two-factor authentication service. ArchPass Duo adds an extra layer of security to your account.

Enroll in ArchPass Duo at archpass.uga.edu/enroll.

 

Overview

The University of Georgia's virtual computer lab, called vLab, allows anyone with a MyID to access lab software anywhere, anytime via a web browser on their devices. The vLab gives access to a computer lab environment with applications to use on work and personal devices, regardless if you are on or off campus. It's like going to a computer lab without leaving your residence hall or home.

vLab desktop thumbnail

To get started, visit vlab.uga.edu and enter your UGA MyID and password. Once logged in to the vLab, students can use the virtual desktop to access the fully-functional applications.

If you are using a phone or tablet to access vLab, you may have to download Citrix Receiver, which is free. 

The applications available in the vLab and the wallpaper design are the same as those in the Miller Learning Center (MLC). Both use Dell's VDI-in-a-Box environment for virtual labs.

If you are accessing vLab from a non-lab device, you’ll need to use ArchPass Duo, UGA’s phone-based two-factor authentication service, to complete the log-in process. Non-lab devices include personal laptops, phones, classroom podiums, iMac and Mac Pro machines at the Miller Learning Center, and computer work stations

You will be prompted to enroll a device in ArchPass Duo the first time you use vLab. You can also enroll in ArchPass Duo at archpass.uga.edu/enroll.

Benefits

  • "Anywhere, anytime" free access to a virtual lab via any device with a web browser and Citrix Receiver, regardless of user's physical location.
  • No need to visit a computer lab to access software available in a lab.
  • Ability to access current versions of software.

The Basics

Who may use the vLab?

Anyone with a UGA MyID.

To login to the vLab, you will need to enter your MyID and password. 

If you are accessing vLab from a non-lab device, you will also need to verify your ID with ArchPass Duo, UGA’s phone-based two-factor authentication service. Non-lab devices include personal laptops, phones, classroom podiums, iMac and Mac Pro machines at the Miller Learning Center, and computer work stations. You will be prompted to enroll in ArchPass Duo the first time you log in to vLab from one of these devices. 

What applications are available in the vLab?

The applications available in the vLab are the following:

  • Microsoft Office (Word, Excel, PowerPoint, Publisher and Access)
  • SPSS
  • STATA
  • MATLAB
  • EndNote
  • VLC
  • Adobe Reader
  • QMF
  • R for Statistical Computing
  • PuTTY
  • OutSystems
  • OpenBUGS
  • DjVu
  • CorelDraw Graphics
  • BlueJ
  • Blender
  • Bizagi
  • Astah
  • Argus
  • Python
  • TurningPoint AnyWhere 2008
  • Respondus LockDown Browser
Is there a limit on how much time I can spend in the vLab?

No. However, if you are inactive for 30 minutes, you will be automatically logged out from your session. The sessions may also end during regular maintenance of the system.

Is there a limit on how many people can use the vLab at the same time?

Yes. The vLab may host up to 900 concurrent users at once. Once 900 concurrent users are accessing the vLab, you will not be able to login and you will receive a message. Please try again later.

What devices can be used to access the vLab?

Any laptop, computer, tablet or phone that has a web browser may access the vLab. Some devices, such as tablets and phones, require Citrix Receiver as well. Download and Install Citrix Receiver

How can I return to my vLab session?

By disconnecting from a session, you can return to it from any other device with a web browser within 30 minutes. Simply go to the Windows start button and under the Log Off tab, select Disconnect instead of Log Off.

The Process: Getting Started

  1. If you are using vLab on a tablet or phone, download the Citrix Receiver app. 
  2. Visit vlab.uga.edu
  3. Enter your UGA MyID (the first part of your UGAMail address) and your password.
      1. If you are accessing vLab from a non-lab device, you will also need to verify your ID with ArchPass Duo, UGA’s phone-based two-factor authentication service. Non-lab devices include personal laptops, phones, classroom podiums, iMac and Mac Pro machines at the Miller Learning Center, and computer work stations. You will be prompted to enroll in ArchPass Duothe first time you log in to vLab from one of these devices.
  4. Click on the vLab icon in the middle of the screen.
  5. You will see a new window open. The vLab will authenticate you and take you to the vLab desktop.
  6. When that process is complete, you will be the vLab desktop. You may now use the vLab just like someone using it in a computer lab.

The Process: Returning to the vLab

  1. Visit vlab.uga.edu.
  2. Enter your UGA MyID and password to enter the vLab.
    1. If you are accessing vLab from a non-lab device, you will also need to verify your ID with ArchPass Duo, UGA’s phone-based two-factor authentication service. Non-lab devices include personal laptops, phones, classroom podiums, iMac and Mac Pro machines at the Miller Learning Center, and computer work stations. You will be prompted to enroll in ArchPass Duo the first time you log in to vLab from one of these devices.
  3. Click on the vLab icon in the middle of the screen.
  4. You will see a new window open. The vLab will authenticate you and take you to the vLab desktop.
  5. When that process is complete, you will be the vLab desktop. You may now use the vLab just like someone using it in a computer lab.

Exiting from the vLab

  1. If you plan to return to the same session in the vLab, click on the Windows start button. Under the Log Off tab, click on the arrow. Click on Disconnect. By disconnecting from the session, it remains on hold as you left it for 30 minutes.
  2. If you are completely done with your vLab session, click on the Windows start button. Click in the center of the Log Off tab. Your session will completely end and any information you left will be gone. This is the preferred method for logging out from the vLab to allow other people to use it remotely.

Why do I need ArchPass Duo to log in to vLab?

Students, faculty and staff accessing vLab from a non-lab device will need to use ArchPass Duo, UGA’s phone-based two-factor authentication service, to complete the log-in process. Non-lab devices include personal laptops, phones, classroom podiums, iMac and Mac Pro machines at the Miller Learning Center, and computer work stations.

“Two-factor authentication” means there will be two steps to the vLab log-in process:

  1. Enter your MyID and password
  2. Verify your ID with another method, such as a phone call, passcode or push notification to an ArchPass Duo-enrolled device.

Requiring ArchPass Duo to access vLab from a personal device will provide an extra level of security for users and the campus network. The two-step login process makes it harder for cyber criminals to steal credentials and helps protect users’ personal information and the University’s data.

You will be prompted to enroll in ArchPass Duo the first time you log in to vLab from a non-lab device. You can also enroll beforehand by visiting archpass.uga.edu/enroll.

Known Issues

  • With versions of Citrix Receiver for Android 4.2 and 4.3, screen rotation will sometimes crash Citrix Receiver. We recommend that users disable rotation while using the vLab from these devices until the issues is resolved by Citrix.
  • The Chrome Book does not currently work with vLab due to Citrix Receiver being unavailable for that platform. Until Citrix Receiver is updated on the Chrome Book, users will not be able to connect to the vLab from the Chrome Book.

More Information

To login to the vLab, visit vlab.uga.edu. For technical assistance, contact the EITS Help Desk at 706-542-3106 or helpdesk@uga.edu.

The vLab is partially funded by the UGA Student Technology Fee.

Supported by the UGA Student Technology Fee