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New To Campus

New to Campus

Now that you’ve arrived on the University of Georgia campus, there are plenty of technology tools to make learning, teaching, working and living at the University easier.

Enterprise Information Technology Services (EITS) is the central IT department at the University. EITS manages some of the key technology systems and services on campus, such as UGAMail, OASIS and eLearning Commons.

When you need help with those services, contact the EITS Help Desk at 706-542-3106. You can also email helpdesk@uga.edu or chat with a consultant during regular business hours.

The EITS Help Desk’s website features detailed information on how to reset your UGA MyID password, configure your UGAMail account for your phone and provides answers to other top questions.

New Student Tech Checklist:

  • View the EITS new student guide, which features many technology services and resources that you will use at the University.
  • Establish your UGA MyID: If you haven’t done so already, this step is critical to get you started with services at the University. You will need to establish your MyID account to get UGAMail — another important step.
  • Connect your laptop to UGA’s wireless network: Get connected to UGA’s wireless network called PAWS-Secure.
  • Sync your phone with UGAMail: Set up your phone to check UGAMail by viewing detailed instructions on the EITS Help Desk wiki.
  • Download the UGA mobile app: Learn when the next campus bus arrives at a stop, find out where buildings are located on campus and check out meals in the dining halls. The UGA mobile app is a one-stop spot for numerous online campus services. Available for iPhone, iPod and iPad. Android version coming soon.
  • Sign up for emergency alerts: When emergencies happen, you’ll be informed quickly.
  • Know where computer labs are located: EITS operates several computer labs, including those at the Miller Learning Center and in residence halls.
  • Don’t worry about printing: UGA has several cloud-based print kiosks in Athens to allow you to print documents from your computer, phone or tablet.
  • Install the latest antivirus software: Learn what tools you can use to protect your computer.
  • Check out the MyUGA Portal: A website that allows you to access UGAMail, OASIS, Skillsoft, lynda.com, eLearning Commons, Parking Services and more.
  • Follow EITS on Twitter (@uga_eits) and like us on Facebook.

New Faculty/Staff Tech Checklist:

  • Follow the new student checklist above.
  • Learn about voicemail, conference calls and other telephone services.
  • Work securely from locations off campus by using the remote access VPN, a virtual private network designed to allow faculty and staff to access UGA campus network and computer resources.
  • Request information about research computing tools from the Georgia Advanced Computing Resource Center