New Survey Tool Frequently Asked Questions
Please browse our list of Frequently Asked Questions to learn more about the survey research tools. If you're still not seeing what you're looking for, please contact us.
QuestionPro is intended for survey research, instructional use, learning outcome assessments, and program assessments.
QuestionPro is not intended for administrative purposes, including registration forms, customer satisfaction surveys, polls, and other non-research-based surveys.
Students, Faculty and Staff will have access to QuestionPro.
QuestionPro will be available on March 17, 2025, for all students, faculty, and staff.
Students will continue to use Qualtrics through July of 2025. Beginning Fall 2025, QuestionPro will be the survey research tool for students.
Training is available on QuestionPro’s website. Migration workshops will be available on March 26, April 12 and May 22.
Register for QuestionPro Migration Workshops at QuestionPro Migration Workshops.
QuestionPro provides on-demand training at QuestionPro Training
Yes, QuestionPro allows users to upload PDF files through the "Attach/Upload File" question type.
If you do not verify your UGA email account with QuestionPro, your survey will be sent from qp.com with an external sender message to survey recipients.
Yes, as long as you have a departmental MyID that is SSO enabled and your departmental need to use QuestionPro meets the criteria for Instructional research or assessment it is fine.
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Units participating in the cost-sharing program can use Qualtrics for survey research, instructional use, learning outcome assessments, and program assessments.
Units can also utilize Qualtrics for administrative purposes, but it is recommended that units consider alternative form creation and workflow tools where possible.
All students will have access to Qualtrics through July of 2025.
All faculty and staff will have access to Qualtrics through December of 2025, but only units participating in the cost-sharing program will have access starting in January 2026.
An opt-in form will be provided in April.
EITS recommends that IT and Business managers review previous Qualtrics usage to determine whether or not the cost-sharing program will be right for your unit. We also recommend if units are still unsure if they wish to participate in the cost sharing program to go ahead and Opt-in by May 1st.
Your unit will need to opt in to the cost-sharing program, and your account will be migrated as part of preparations for that program.
Access to Qualtrics will remain the same for our users. New features will be shared with the UGA community in early Fall of 2025.
Yes, if a department opts-in, they can use Qualtrics for administrative surveys. Additional survey tools for administrative use can be found here: Alternative Tools | Enterprise Information Technology Services
Alchemer will be available for purchase starting in fiscal year 2026. More details about Alchemer will be shared later this spring.
Alchemer, when purchased by the unit, can use this tool for survey research, instructional use, learning outcome assessments, and program assessments.
Units can also utilize Alchemer for administrative purposes, but it is recommended that units consider alternative form creation and workflow tools where possible.
Students, Faculty, and Staff
Yes.
Miscellaneous
Visit our alternative tools page to see a list of free and paid options.
Contact us so that we can better understand your needs.