Skip to Main Content

Frequently Asked Questions

What do I need to gain access to PAWS-Secure?

Most computers, laptops, phones and tablets will automatically search for a wireless network. Select PAWS-Secure, and provide your valid UGA MyID and password. PAWS-Secure only requires a one-time setup on each device. However, when you change your MyID password, you will also need to update it on your devices to access PAWS-Secure.

Your wireless device should support 802.11a, 802.11g or 802.11n protocols.

PAWS-Secure is only available to UGA students and employees with a valid MyID. If you are a guest at UGA, please use our guest wifi network, UGA_Visitors_Wifi.

Where on campus can I access the wireless network?

PAWS-Secure and UGA_Visitors_Wifi are available in all buildings on the Athens campus, including residence halls, libraries, classrooms, offices and green spaces.

PAWS-Secure is also available at UGA's extended campuses in Griffin, Buckhead and Gwinnett.

At the Health Sciences Campus, PAWS-Secure is available for general use for those with a UGA MyID. Medical Partnership users should connect to MedPAWS-Secure.

Which network do I choose?

If you have a UGA MyID, connect to PAWS-Secure.

Anyone without a MyID — such as campus visitors — may connect to the guest wireless network, called UGA_Visitors_Wifi.  You can find instructions for accessing this network on the EITS Help Desk site.

PAWS-Secure requires a mobile device that supports 802.1x secure authentication and AES encryptions, commonly known as WPA2 Enterprise.

What is eduroam?

eduroam is a roaming wireless network available to UGA students, faculty and staff on campus and at participating eduroam institutions. Anyone with a valid MyID may access eduroam while on campus at UGA or at participating eduroam institutions. eduroam is an additional wireless network option available to UGA students, faculty and staff. 

How do I connect my smart TV or game console in the residence halls to a wireless network?

Visit for instructions.

Who do I contact if I have problems?

Contact the EITS Help Desk by calling 706-542-3106.