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Zoom

Zoom Video Conferencing

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Zoom is an online meeting tool that allows for video or audio conferencing from desktops or mobile devices. Zoom features include video conferencing, VOIP or telephone audio, desktop sharing and collaboration tools, as well as personalized desktop control. There are also integrations for Outlook and other programs available at Zoom's website.

A Zoom account is not necessary to join a meeting.

Support:

Instructional videos and articles, as well as troubleshooting help, can be found on Zoom's website.

Students

Who can use Zoom?

Anyone can use Zoom for personal use for free online. You can make a personal account directly through Zoom's website.

How do I access Zoom? 

Log in here for personal use.

If you wish to establish an account for your student organization, ask your sponsor to contact their departmental IT staff

Faculty and Staff

Anyone can use Zoom for personal use for free online. You can make a personal account directly through Zoom's website.

Faculty and staff may also have an account as part of UGA's Zoom license.

Follow these instructions to get access:

  1. Go to zoom.us
  2. Choose Sign In: Configure your account (CAS authentication will automatically put your account under your department's sub-account where your IT staff can manage your account and provide support. If you change departments, your account will automatically be moved to the correct sub-account.)
  3. Sign in using your MyID credentials. 
  4. Log in by choosing the "Sign in with SSO" option.

Zoom has a desktop application you may download. It must be updated every 30 days to keep it current and in good working condition. (Log in by choosing the "Sign in with SSO" option.)

Note: If you already have a free or paid Zoom account and wish to move it to UGA's instance of Zoom, contact your departmental IT staff.

Zoom can be used for instructional and/or administrative purposes on a desktop or mobile device.

All of these features are available on desktops/laptops and mobile devices:

  • High-quality video, audio and screen sharing with a stable connection for up to 300 participants (with Pro account)
  • Chat, polling, attention/presence indicators and break-out rooms 
  • Display up to 25 video windows per screen
  • One click to start or join meetings 

More information can be found here

Zoom Pro accounts are free for UGA faculty and staff.

Additional add-ons, including Room Connectors, Webinar 100, Webinar 500 and Zoom Rooms, are available. Please contact your departmental IT staff for assistance in purchasing. 

Additional add-on information on purchasing Zoom can be found here:

To purchase add-ons, submit a support ticket here.

IT Professionals

Access your admin portal by logging in here.

Admin guides are provided to sub-account owners by EITS C&L.

You can find extensive support videos and articles here.

Get admin support the following ways:

  • Call, email or chat with Zoom Support
  • Visit the Zoom Support Center 
  • Admin guides from EITS C&L are available to sub-account admins.

Additional add-on information is published here:

To purchase add-ons, submit a support ticket here.

To have EITS C&L change your sub-account admin, submit a ticket here