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PAWS Secure maintenance may affect access to wireless network

Thursday, February 27, 2014

The PAWS-Secure wireless network system will be reconfigured for a new secondary server starting on Friday, February 28, at 10 p.m.

Depending on how a device is configured, users may or may not need to reconfigure their phone, tablet, laptop or computer in order to access PAWS-Secure after the change. Devices may also have no problems with this change.

Users may be asked to accept a new security certificate for the MyDC02 server or their previously-configured PAWS-Secure profile may not connect automatically. It is also possible that users may not receive a message on their device stating that it requires reconfiguration in order to connect to PAWS-Secure.

Based on their device, a user may notice the following after the change:

  • Windows devices: Alert message stating the server (MyDC02) is not trusted
  • Mac devices: May not authenticate to the server or alert message stating the server (MyDC02) is not trusted
  • Android devices: May not authenticate to the server

Users who receive an alert message are asked to accept the new authentication server.

To reconfigure a device for access to PAWS-Secure, connect the device to a wired connection or the guest wireless network (Welcome_to_UGA), which does not require a login. Once connected to the Internet, visit to configure the device.

MacBook users may notice a small Safari window open automatically immediately after connecting to the guest wireless network. If they do, close the pop up window and open a full Internet browser (Safari, Firefox, Chrome, etc.) before attempting to connect to

For technical assistance with PAWS-Secure, please contact the EITS Help Desk at 706-542-3106. The Help Desk is open Saturdays and Sundays, from 1-7 p.m. Stay informed of this maintenance work at

This information was accurate and complete at the time of publication. Changes in circumstances after the time of publication may impact the accuracy of the information.