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Support to End for Select Office Products

Thursday, February 16, 2017

Microsoft will end technical updates of Office 2013, effective February 28, 2017. Office is available to all UGA students, faculty and staff to install on their person devices on Office 365 via their web-based UGAMail accounts. 

Office 2013 will continue to work after February 28, but Microsoft will not offer technical support of the older version of Office after that date.

People who are using Office 2013 are advised to upgrade to Office 2016, which includes Microsoft Word, Excel, PowerPoint and OneNote.

Microsoft will release critical security updates to Office 2013 until next year, but customers will not be able to receive support for Office 2013 after February 28, 2017.

In addition, Microsoft has announced that Outlook 2007 and earlier versions for Windows will not be able to access mailboxes in Office 365, effective October 31, 2017.

Microsoft is changing its connection protocol for Outlook services, which will affect older versions of Outlook.

Customers are encouraged to upgrade their version of Outlook or access email via the web.