IT Services In Action: IT Services In Action ITMF Excellence Impact Awards honor outstanding IT professionals

Stories

Monday, July 8, 2024

In June, the ITMF Excellence Impact Awards celebrated its inaugural year by recognizing two outstanding recipients: Jason Conklin from the College of Agricultural and Environmental Sciences (CAES) and Sarah Trammell from Enterprise Information Technology Services (EITS).

Sarah Trammell of EITS (left) and Jason Conklin of CAES (right)

Sarah Trammell, recognized for her continuous learning and exemplary customer service within EITS, was praised for her deep subject matter expertise and proactive approach to meeting client needs. Her commitment to professional development and her ability to enhance team knowledge make her an invaluable asset to her organization.

Jason Conklin was commended for his transformative leadership at the CAES Service Desk, where his motivational approach and technical expertise significantly elevated client satisfaction scores to exceed 96% consistently. His innovative projects have not only benefited CAES but have also positively impacted the broader UGA community.

Jason and Sarah exemplify the high standards of leadership, innovation, and service that the ITMF Excellence Impact Award aims to celebrate.

The ITMF Excellence Impact Award at the University of Georgia recognizes outstanding IT professionals based on sustained impact, leadership qualities, and a commitment to excellence. It aims to avoid favoring superficial achievements or client-facing roles, instead highlighting individuals whose work may be behind the scenes, involve deep learning, or lead to significant improvements over time. Nominees are expected to maintain high standards, foster positive relationships, contribute to a supportive IT community, demonstrate ongoing professional growth, and actively share knowledge in alignment with organizational goals.

For more details on the award and this year’s recipients, visit the ITMF website.