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Wireless network change may require user action

Tuesday, September 10, 2013

The PAWS-Secure wireless network’s primary encryption mechanism for user connections will get a new security certificate on Friday, Sept. 13, at 10 p.m.

The new security certificate may help resolve some recent issues with PAWS-Secure reported by users. PAWS-Secure is the preferred wireless network for all UGA students, faculty and staff and is available to anyone with a UGA MyID.

Depending on your device, you may need to reconfigure your phone, tablet, laptop or computer in order to access PAWS-Secure after the change. You may be asked to accept a new security certificate for a server or your previously-configured PAWS-Secure profile may not connect automatically. It is possible, depending on your device(s), that you may not receive a message on your device stating that it requires reconfiguration in order to connect to the PAWS-Secure wireless network.

There are two ways to configure your device for PAWS-Secure:

  • Automatically with instructions provided on the EITS website on the wireless network page
  • Manually with instructions provided on the EITS Help Desk wiki

It is possible that the change may not require any action by you, depending on your device(s).

If you need technical assistance, please contact the EITS Help Desk at 706-542-3106 or helpdesk@uga.edu. The EITS Help Desk is open Mondays through Thursdays, from 8 a.m. to 10 p.m.; Fridays, from 8 a.m. to 6 p.m.; and Saturdays (expect home football game days) and Sundays, from 1-7 p.m.

To stay informed of the technical progress of this project, please visit the UGA Status page.