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Technology successes during 2020

Friday, December 18, 2020

Despite the rapid changes experienced in 2020 due to COVID-19, EITS continued to work to improve technology on campus for UGA students, faculty and staff.

Early in the year, EITS staff migrated more than 300 applications to our new single sign-on service, UGA SSO.

We worked on updates to Banner, PeopleSoft, Confluence, JIRA and Linux systems, and made process improvements to our Banner and Identity Management Systems.

Our networking staff completed numerous core network refresh efforts, wireless network refreshes and redesigns, network installations for new buildings and assisted in building moves and renovations.

For researchers, GACRC staff worked to expand our Sapelo2 high-performance computing cluster and installed Slurm, a new workflow queuing system.

In late 2020, we launched G Suite for campus, and developed our new IT Strategic Plan.

EITS staff were also crucial in the campus response to COVID-19. We helped UGA move online, supporting marked increases in usage of Zoom, Kaltura, Teams and our Remote Access VPN. We implemented DawgCheck, UGA’s COVID-19 reporting tool, and assisted in setting up surveillance testing and Food Services trailers.

Our Student Information Systems team assisted in shifting spring classes online, moving new student orientation to an online module, and making changes to the fall 2020 and spring 2021 class schedules to increase the amount of time between classes.

Reporting efforts within the Office of Institutional Research facilitated decision making during the pandemic across all areas of campus.

As we enter 2021, EITS will continue to focus on investments in technology that support the University’s strategic goals for teaching and learning, research, entrepreneurship and innovation.