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Tools

Remote Access VPN

The Remote Access VPN is a virtual private network that creates a safe and encrypted connection over the Internet. You may connect to the VPN to securely access on-campus UGA systems from off-campus. You may also use it to gain access to restricted or sensitive information while on-campus.

You can download the Cisco AnyConnect VPN client from the app store appropriate for your device or from the UGA Remote Access page.

If you have any questions or need assistance, please email the EITS Help Desk or call 706-542-3106.

If you are having difficulty installing directly from the enterprise VPN, the following stand alone installers are available:

We recommend using either Firefox or Google when downloading the AnyConnect for Windows installer.

There are known issues associated with both Internet Explorer and Microsoft Edge when used to download the AnyConnect version for Windows.

To log in to the VPN, you will need to use ArchPass, UGA’s two-step login solution powered by Duo. You can enroll devices in Duo through the Self-Service Portal on the ArchPass website.

To connect to the VPN:

  1. Open your VPN client and type remote.uga.edu
  2. Choose a VPN Group
  3. Enter your MyID and Password
  4. In the “Second Password” field, either enter a passcode generated by your Duo Mobile App or type in your authentication method:
  • Push – receive push notification
  • SMS – receive passcode via text message
  • Phone – receive phone call to mobile or landline

You can find screenshots and complete instructions for using ArchPass with the VPN on the EITS Help Desk site.

01 Default is for general VPN use, to gain access to on-campus UGA systems while off-campus. It is available to any UGA student, faculty and staff member. Most users will choose this group.

Each time you log in to the Remote Access VPN you will receive an email notice. This process is intended to help minimize fraudulent logins to the VPN.

The notice will come from soc@uga.edu and have the subject line "Alert: UGA Remote Access VPN Login..."

If you have not logged in to the Remote Access VPN and receive an email notice, your MyID password may be compromised.

In that case, you should contact UGA's Office of Information Security by emailing abuse@uga.edu. You will be asked to provide information in the email notice.

As always, if you are unsure if an email is legitimate, you may contact the EITS Help Desk at 706-542-3106 or helpdesk@uga.edu