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Why is my MyID account being disabled?

Your MyID is your key to access many campus IT services at the University of Georgia, including UGAMail, wireless networks and more.

Once you leave UGA, you are no longer eligible to use campus IT services, and you will lose access after a period of time.

Services you will lose access to include:

You may get to keep your access for a short time after you leave UGA, depending on whether you were a student, faculty or staff member, or an affiliate account owner.


About a year after you graduate or leave UGA, you will receive an email notifying you that your MyID account will be disabled and UGAMail mailbox will be deleted soon.

You do not have to do anything to ensure that your account access is removed. EITS periodically disables expired accounts to prevent unauthorized access to campus IT services.

Once your account access is removed, you will no longer be able to access UGAMail, campus wireless networks and other services that require a MyID and password. Forwarding your UGAMail to another address will no longer work.

If you know you are graduating soon or planning to leave UGA, there are a few steps you can take to prepare:

  • Establish a non-UGA email account. We recommend you use a non-UGA email for paying bills and applying for jobs, graduate school or professional school. Using a non-UGA email ensures you do not lose important contacts and emails. 
  • Migrate your contacts and archived email. If you have contacts or emails from your UGAMail account that you wish to keep, you should migrate these to another email account. Instructions for migrating contacts and email are available on the Help Desk site.
  • Change the primary contact email on any important account. If you have your UGAMail tied to any important account make sure you update the email contact to your non-UGA email.

Once you have graduated, you can access the UGA Career Center's job posting board, Handshake, by establishing an alumni account.

You can also stay in touch with the UGA Alumni Association by updating your information at

Faculty and Staff

If you are a UGA faculty or staff member, your MyID account has no guarantees attached to it. 

Once you leave UGA for another job, your MyID will be disabled and UGAMail account will be deleted.

Sometimes, departments will request that an ex-employee's MyID be terminated immediately. These requests are handled on a case-by-case basis and require verification in order to process.

Retired Faculty and Staff

Changes as of calendar year 2023: Prior to 2023, UGA retirees were able to keep their UGA MyID and UGAMail after retirement.  This practice allowed retirees to continue to access some UGA services after retiring.  

To reduce the potential risk of inappropriate use of UGA retiree accounts and to better reduce IT security risk, UGA is changing processes regarding UGA retiree MyID Accounts.  

Beginning  in 2023, UGA retirees who do not access their accounts for a year or more will have their accounts deactivated. Retirees with inactive accounts will receive notices prior to deactivation; if they wish to keep their MyID and UGAMail active, they will have the opportunity to log in and have their account excluded from deactivation. 

This new review and deactivation process for retiree MyID and UGAMail accounts will occur annually, with the first notices to retirees expected during the spring and summer of 2023. Eligible retiree accounts will be deactivated on July 31, 2023, and deleted on August 31, 2023.   

Important Points:

  • Retirees will receive a notice from EITS if you have not accessed your account for a year or more.
  • If you receive a notice and wish to keep your UGA MyID and UGAMail, you must log in to UGAMail by July 15, 2023.  You can log in by visiting
  • If you do not log in to your UGAMail account by July 15, 2023, EITS will disable your UGA MyID on July 31.
  • After July 31, you will no longer have access to any UGA online service that requires a MyID and password, including email.
  • If you have been forwarding email from UGAMail to a third-party, such as Gmail, this function will end.  If you have archived emails in your UGAMail account, you are encouraged to retrieve them prior to July 31.
  • Prior to July 31, you should change the primary contact email on any important accounts you may have your email tied to.
  • Prior to July 31, you should migrate your contacts and archived email.  If you have contacts or email from your UGAMail account that you wish to keep, you must migrate these to another email account before your UGAMail account is deleted.  You can find instructions for migrating contacts and email here.

Retired UGA faculty and staff may retain their MyID and UGAMail accounts if they are actively accessing their accounts. However, they are no longer eligible to keep Office 365 applications and products connected to their email address.  Additionally, their UGAMail box size will be reduced from 100 GB to 50 GB upon retirement.  Retirees should keep their UGAMail box under 50 GB to prevent sending and receiving issues due to a full mailbox. 

Affiliates and other MyID holders

Affiliate MyIDs are disabled once all active and qualifying UGA affiliations expire. EITS cannot update your UGA affiliation. Any changes must come through an authoritative system, such as OneUSG Connect. To learn more about who qualifies for a UGA affiliation, please visit the OneSource Faculty and Staff guide.

Last Updated:  May 4, 2023