Technical Resources & Services
UGA Elements
UGA Elements is the University's professional profile system and is the primary source of data regarding the research, scholarship, service, awards and honors of UGA faculty.
All UGA faculty have profiles in UGA Elements and are required to confirm or enter their professional activities in the system as part of the annual evaluation process.
MyUGA Portal
UGA's Portal is a one-stop website that allows students, faculty and staff access to their email and web-based University resources. Some of the services on the MyUGA Portal include UGAMail,Athena, eLC, employee services, Lynda.com, Parking Services, DegreeWorks and Food Services.
UGA Mobile App
The UGA Mobile App is the one central mobile app for the University for iOS and Android devices. The UGA Mobile App features several tools to make it easier to travel the Athens campus, including bus trackers, a building locator, campus map and parking services information. It also includes daily schedules for Recreational Sports, athletic scores and access to UGAMail and eLC.
The UGA Mobile App is available in the App Store for iPhone and iPad, and in Google Play for Android devices.
UGAAlert
UGAAlert is the University's emergency notification system. In the event of an emergency, UGAAlert can send messages multiple ways, including text and email alerts, phone calls and desktop notifications.
UGA students, faculty and staff can register their phone numbers and email addresses to receive UGAAlert messages. A desktop notification app is also available to download. Those without MyIDs can follow UGAAlert on Twitter for notifications.
vLab
The vLab is UGA's virtual computer lab that allows students to access all the software available in a computer lab on their own phone, tablet or computer anytime, anywhere. The vLab includes SPSS, Stata and other software.
Print Kiosks
UGA has a growing number of cloud-based print kiosks throughout its Athens campus. The wepa print kiosks allow students, faculty and staff to send documents from their device to the cloud to print them from any of the print kiosks.
Documents can be sent to the cloud via wepa's website, an app installed on a mobile device or computer or by directly using a USB flash drive at a print station. Copies can be paid by credit card, debit card or Bulldog Bucks.
Qualtrics
Qualtrics is a web-based survey tool that's free for UGA faculty, staff and students. Qualtrics allows users to create, implement and evaluate UGA-branded surveys.
Qualtrics surveys are easy to create for research or instructional purposes. UGA departments also use Qualtrics surveys to measure effectiveness of programs and services. Faculty and staff may establish their Qualtrics account by contacting their departmental IT professional.
Contracts and Licensing
Contracts & Licensing (formally called IT Contracts and Licensing Administration) manages all aspects of IT contracts, licensing, renewals, services and vendor relations management at UGA. C&L has the expertise to negotiate with vendors for cost-effective IT solutions for the University and its colleges and departments.
Products available from C&L include Citrix GoToMeeting, Trimble GPS, Mathematica, Adobe Creative Cloud, IBM-SPSS and Microsoft software products. Products may be limited for installation only to departmental-owned devices and/or personally-owned devices. In addition, MATLAB is available for faculty, staff and students to install on their work or personal computers.
Purchasing software
The University System of Georgia (USG) offers affordable, brand-name software and services for work and personal devices for faculty, staff and students. Under its work-at-home resources, employees can purchase and install products from Microsoft and Adobe.
Boyd Data Center Hosting
UGA's Boyd Data Center offers server hosting for UGA colleges, departments and administrative units.
By hosting departmental servers in the Boyd Data Center, crucial data is kept secure and safe, while remaining accessible to departmental IT professionals. The 16,000-square-foot center is supported by an enterprise class generator, remote camera monitoring, secure card access, two commercial UPS units, and a gas-based fire-suppression system.
Hosting servers at the Boyd Data Center allows departments to free up their IT staff to focus on other systems.
On-Demand Services
Along with University-wide services, EITS partners with departments at the University to meet their needs. These services are provided on a cost recovery basis.
By using cost recovery services, UGA departments are provided services to fill technical needs without the overhead of managing them. Cost recovery services are ideal for smaller units or departments who want their services centrally managed.
Cost recovery services include: Institutional File Storage (IFS), end user desktop support, virtual desktops, virtual servers and network support.
File Storage for Researchers
Research Institutional File Storage (IFS) is an affordable digital file storage option for UGA units that want a centrally managed file storage option for backup/archive purposes. EITS offers three options: Standard IFS, Secure IFS and Research IFS. Users of Research IFS have 1TB minimum of space that is intended for use as a target for backups of research data.
eResearch portals assist UGA researchers with managing their research. The Grants Portal provides access to information regarding proposals and awards. The Institutional Review Board (IRB) Portal and Artemis provide access to information regarding human subjects and animal research protocol status and approvals. The ANOPS Portal enables researchers to manage animal orders. All portals provide real-time data and are accessible at any time, from any place by researchers and research administrators who are assisting them.
All portals are accessed with a UGA MyID. Training on use of the portals is available through Sponsored Projects Administration, Human Subjects Office and Office of Animal Care and Use.
Web Application Development
UGA departments and units that need assistance with developing websites and web applications may contact the Carl Vinson Institute of Government's Office of Information Technology Outreach (ITOS), as an option. EITS no longer offers web application development.