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Cost Recovery Services and Rates FY15/FY16

Service Center   Service Description Pricing Unit FY15 Rates FY16 Rates Comments Contact
Client Services Consulting, Project Management or Enterprise Development Consulting Engagement Hourly $59.00 $59.00   Shawn Ellis
spellis@uga.edu
    Project Management Support 10% FTE (4 hrs) Weekly Minimum $236.00 $236.00    
    Project Management Support 100% FTE (40 hrs) Weekly $2,360.00 $2,360.00    
    Enterprise Development 10% FTE (4 hrs) Weekly Minimum $236.00 $236.00    
    Enterprise Development 100% FTE (40 hrs) Weekly $2,360.00 $2,360.00    
  Desktop Services *** End User Desktop Support 10% FTE (4 hrs) Weekly Minimum $115.04 $115.04    
    End User Desktop Support 100 % FTE (40 hrs) Weekly $1,045.81 $1,045.81    
    Print Kiosk Support Per Year $1,530.00 $1,530.00    
    Print Kiosk Rental Fee (FOR INFO ONLY) **** Per Year $2,388.00 $2,388.00    
    Remote Desktop Image Management Per Year $157.02 $157.02    
    Remote Support Portal Per Year $1,454.43 $1,454.43    
    Basic Virtual Desktop (4Gb RAM, 50Gb HD, 1 vCore) Per Server/Per Year $287.40 $287.40    
    Virtual Desktop - Additional Cores Per Core/Per Year $52.87 $52.87    
    Virtual Desktop - Additional Storage Space Per Gb/Per Year $1.14 $1.14    
    Virtual Desktop Setup One Time Provision fee $283.91 $283.91    
    Institutional File Store Per GB / Per Year $5.18 $5.18    
    Encrypted File Store Per GB / Per Year $8.12 $8.12    
    On-Site Lab Staffing 10% FTE ( 4 hrs) Weekly Minimum $44.28 $44.28    
    Desktop Support Emergency Work Order * Per Hour $75.00 $75.00    
  Virtual Server Basic Virtual Server (4GB RAM, 50Gb HD, 1 vCore) Per Server/Per Year $557.91 $557.91    
    Virtual Server - Additional Cores Per Core/Per Year $72.66 $72.66    
    Virtual Server - Additional Storage Space Per Gb/Per Year $1.14 $1.14    
    Virtual Server Setup One time provision fee $462.73 $462.73    
    Virtual IP Setup Per Hour $85/hour on-site plus travel costs if technician has to stay overnight;
$60/hour if work done remotely
$85/hour on-site plus travel costs if technician has to stay overnight;
$60/hour if work done remotely
   
  System Administration Services System Administration 10% FTE (4 hrs) Weekly Minimum $238.92 $238.92 Deleted  
    System Administration 100% FTE (40 hrs) Weekly $1,991.10 $1,991.10 Deleted  
               
    Microsoft Premier Service Per Hour $500.00 $500.00    
    Server Support Emergency Work Order * Per Hour $85.00 $85.00 Deleted  
  Nolij***** Nolij - Cost per Concurrent License One Time Please contact David Crouch for current vendor licensing charges Please contact David Crouch for current vendor licensing charges   David Crouch
dave@uga.edu
    Nolij - Maintenance per Concurrent License Per Year $414.90 $414.90    
    Nolij - Departmental setup One Time $236.00 $236.00    
    Nolij - Storage 5 GB / Per Year Minimum $34.80 $34.80    
    Nolij - Hosting Per license / Per Year $187.00 $187.00    
Georgia Advanced Computing Resource Center
(GACRC)
  Archival Storage (Research Only) Per 500 GB per month $5.00 $5.00   Guy Cormier
gcormier@uga.edu
Data Center & Network Infrastructure Boyd Data Center Hosting ** 1 Time Basic Installation Cost for 1 Server One time provision fee $1,000.00 $1,000.00   Jeff Teasley
jteasley@uga.edu
    Base Hosting Rate for 2 Ports & 1 Server Annual per Unit $210.00 $210.00    
    1 Time Basic Installation Cost for 1/3 Rack environment One time provision fee $1,650.00 $1,650.00    
    Base Hosting Rate for 2 Ports & 1/3 Rack environment Annual per environment $1,100.00 $1,100.00    
    1 Time Basic Installation Cost for 1/2 Rack environment One time provision fee $2,210.00 $2,210.00    
    Base Hosting Rate for 2 Ports & 1/2 Rack environment Annual per environment $1,245.00 $1,245.00    
    1 Time Basic Installation Cost for Full Rack environment One time provision fee $3,750.00 $3,750.00    
    Base Hosting Rate for 2 Ports & Full Rack environment Annual per environment $1,920.00 $1,920.00    
    Storage Media Destruction Per Tape/Drive $4.00 $4.00    
  Cable TV Rates With HBO - per Drop Per Month $19.00 $19.58 Increase  
    Without HBO - per Drop Per Month $16.00 $16.58 Increase  
  Infrastructure Work Orders Installation Per Hour $33.00 $33.00    
    Cable TV Support Per Hour $35.00 $35.00    
    Wireless Network Installation Per Hour $35.00 $35.00    
    Project Management Support Per Hour $45.00 $45.00    
  Network Support Partnership
http://net.uga.edu/nsp
Bronze Network Support Package - REQUIRED Per IP Per Month $0.82 plus
$60/hour remote or $85/hour on-site support past MDF
$0.92 plus
$60/hour remote or $85/hour on-site support past MDF
Increase  
    Silver Network Support Package Per IP Per Month $2.19 $2.29 Increase  
    Gold Network Support Package Per IP Per Month $4.45 $3.83 Decrease  
    On Demand Networking Support Per Hour $85/hour on-site plus travel costs if technician has to stay overnight;
$60/hour if work done remotely
$85/hour on-site plus travel costs if technician has to stay overnight;
$60/hour if work done remotely
   
    Client-requested switch/router configuration
(Bronze clients only)
One time per 24-48 port device Per Switch $151
Per Router $166
Per Switch $151
Per Router $166
   
      One time per 49-96 port device Per Switch $179
Per Router $199
Per Switch $179
Per Router $199
   
      One time per 97-144 port device Per Switch $207
Per Router $232
Per Switch $207
Per Router $232
   
      One time per 145+ port device Per Switch $236
Per Router $266
Per Switch $236
Per Router $266
   
Telecommunications   800 MHz Radio (rate dependent upon radio model) Per Month $11.67-$15.94 $11.67-$15.94 Deleted Chris Baines
cbaines@uga.edu
    Radio Bases/Devices****** Per Month $26.49 $30.00 Increase  
    Telephone Line Rate Per Month $18.90 $19.15 Increase  
    Voice Mailbox Per Month $4.50 $4.50    
    Long Distance per phone line Per Month $1.00 $1.00    
    Call Center Per Month $25.00 $25.00    
    Automated Attendant 1-2 Announcements Per Month $135.00 $135.00    
    Automated Attendant 3-4 Announcements Per Month $270.00 $270.00    
    Automated Attendant 5-9 Announcements Per Month $405.00 $405.00    
    Automated Attendant 10 Announcements Per Month $540.00 $540.00    
    Work Order for new phone placement/programming Per Request $25.00 $25.00    
Campus-wide Software (ITCLA)   Autodesk Annual $1,750.00 $0.00 Free for academic use Sohayl Moshtael
sohayl@uga.edu
    Trimble GPS Per license Annual $50.00 $50.00    
    Mathematica Annual $2,000.00 $2,000.00    
    VMWare Annual TBD Contact ITCLA  
    Remedy Per User Annual $142.55 $142.55    
    Adobe Creative Cloud - FTE Based Unlimited use Annual Contact ITCLA Contact ITCLA    
    SPSS Per License Annual $84.00 $84.00    
    SPSS - FTE Based Unlimited use Annual Contact ITCLA Contact ITCLA    
    Qualtrics - FTE Based Unlimited use Annual Contact ITCLA Contact ITCLA Free for academic use except options  
    GoToMeeting/Training/Webinar Annual Per License $299 $299    
    MATLAB Annual n/a Contact Mike Lucas New Mike Lucas
mlucas@uga.edu

* Emergency Work Orders are for clients who do not have a standing retainer contract and for clients whose contracts do not have an Emergency Order clause in their contract.

** Subject to EITS Boyd Hosting Restrictions

*** There is also initial licensing purchase required with first time environments that is in addition to the rates mentioned here.

**** Print Kiosk rental and any related DSL charges are estimates and will be contracted with and direct billed to the client from the original services provider, not EITS.

*****Nolij storage fees will be prorated for new contracts based on the effective date, then reassessed each subsequent fiscal year during the annual contract renewal period.

****** 800 Mhz radio and base rates replaced with one new device rate for FY16 based on a partnership with Athens-Clarke County (ACC).

All FY16 rates are contingent on review and final approval of FY16 budgets by the Board of Regents (BOR) of the University System of Georgia.